Your questions answered
What is an Eco Electric home?
Our new generation Eco Electric homes mean you can enjoy superb future-ready features, including air source heat pumps, even thicker insulation - and the wonderful warmth of underfloor heating as standard throughout the habitable ground floor areas. Underfloor heating availability can vary between house types and developments so it is worth speaking with your local sales consultant for more information.
Do Eco Electric homes cost more?
Yes, you will pay more for an Eco-electric home than an Eco-Now.
Prices of all our homes vary depending on location and the specifics of each plot. We recommend signing up to My Redrow to select your favourite locations and housetypes in order to receive direct alerts on property availability.
What is an air source heat pump?
An air source heat pump is a great renewable and energy efficient alternative to traditional boilers that can reduce your carbon footprint and your energy bills.
What makes them different to traditional heating systems that either burn fuel or convert electricity, is that heat pumps don’t actually generate heat. In fact the pump takes ambient heat from outside - even in sub-zero temperatures and transfers it to renewable energy inside your home. The air source heat pump warms the house at a consistent temperature and requires very little management or maintenance.
How does an air source heat pump work?
Outside air is blown over a network of tubes filled with a refrigerant. This warms up, and it turns from a liquid into a gas. It’s passed through a compressor, into a heat exchanger and surrounded by cool water, making it warm. This warm water is then circulated around your home through underfloor heating and radiators upstairs to provide your heating and hot water.
What if I don’t want to have an ASHP and underfloor heating?
Eco Electric homes come with air source heat pumps (ASHP). Our Eco Electric homes are designed from the ground up to get the best out of an air source heat pump. With the latest insulation these homes offer up to a 63% improvement in heat loss compared to one built in the 1970s. This includes working alongside underfloor heating in our detached homes.
This has the added benefit of removing radiators on the ground floor, giving you more flexible living space.
Where does the air source heat pump go?
The air source heat pump is a similar size to an air conditioning unit and is usually located at the side or rear of your property.
How often does an air source heat pump need to be serviced?
They only need servicing annually, just like a traditional boiler.
Are air source heat pumps noisy?
Not really, it’s actually quieter than a modern condensing gas boiler on full demand. Noise levels are very low with most people only noticing the unit to be on if they were to feel the fan blowing at them.
How do I know if a development will have this?
Look out for references to Eco Electric, which tells you that the homes you are looking at are heated by an air source heat pump.
Keep an eye out on our website for upcoming developments or sign up to My Redrow to select your favourite locations and receive property availability alerts.
Can I register my interest to receive an alert for when this is available?
Sign up to My Redrow to select your favourite locations and receive availability alerts.
Look out for references to Eco Electric, which tells you that the homes you are looking at are heated by an air source heat pump.
Is underfloor heating included in every home?
Underfloor heating is available as standard across the ground floor of the majority of our Eco Electric homes. This may vary by house type or development so it's worth speaking with the sales team at your local development for more information.
Which areas will underfloor heating cover?
Underfloor heating is provided in the habitable ground floor areas of our Eco Electric homes. Underfloor heating availability can vary between developments so it is worth speaking with your local sales consultant for more information.
Are solar panels available?
We offer PV / solar panels through My Redrow and encourage all customers to seriously consider them.
Not only do you reduce your energy bills but you will improve the EPC rating of your home.
In an Eco Electric home, this increases to an ‘A’ rating and has the added benefit of meaning your home is zero carbon ready as the national grid is decarbonised.
Are air source heat pumps better for the environment?
Air source heat pumps are far better for the environment as they don’t emit any carbon.
In fact, they are up to 350% efficient, producing more heat than they take in.